SIPOC - Suppliers Inputs
Process Outputs Customer
A Six
Sigma tool that stands for Suppliers,
Inputs, Process, Outputs, and Customer. It
enables an overall view of a process by a team.
Typically a team tool that is used to
classify any and all important aspects of any given process in order to
perfect the process prior to beginning work.
Usually utilized during the 'Measure'
point of DMAIC, (Define,
Measure, Analyze, Improve, and Control).
Required inputs for the teams to take
into account are...
| S |
- |
the Suppliers to the process |
| I |
- |
the Inputs to the process |
| P |
- |
the Process the team is trying to
improving |
| O |
- |
the Outputs of the process |
| C |
- |
the Customers that get the
process's outputs
Sometimes
customer condition are added to the end of an SIPOC to be used
for additional facts. |
In order for SIPOC to be effective, the
teams must be thoroughly decisive on who supplies the inputs to the
process, the specifications that are identify on all the inputs of that
process, accurately identify who the actual customers will be of the
process that is being improved, and exactly what are those customer
requirements.
