Six Sigma SPC's
Quality Control Dictionary and Glossary
2070 W. Washington St. #5 Springfield IL
62702 Ph: 217.698.0063
6 Sigma Statistical Process Control (SPC) Software for Windows
95/98/NT/2000/XP/ME
Idle time of facilities, operators,
machines, etc. resulting from defects or other
events whether scheduled or not. For example, a process
change.
In some industries this group is very large
and hence is important. In other companies however, this is ignored and is
sometimes calculated into the cycle time.